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From Assignment Rules to Einstein: A Comprehensive Guide to Case Routing with Salesforce
Mastering Service Channels with Salesforce Service Cloud
Cross-company data ecosystems – what is the potential behind them?
Customer Data Record: Which customer data you require in marketing
diconium survey: How companies use their data as an opportunity
Post Cookie Era: How Marketing Managers Can Find and Use Valuable Data in the Company
How the full potential of digital transformation is realized
Data Clean Room: Data security and better marketing results
Agile organizations: How companies can become agile through effective organizational design
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